Dooper takes dissatisfaction seriously. Here's what you can do:
Step 1 — Report Immediately:
Login to user.dooper.in → My Bookings
Select the booking → Tap "Raise a Complaint" or "Report Issue"
Describe what went wrong → Submit
Step 2 — What Dooper will do:
Action | Timeline |
📋 Complaint acknowledged | Immediately |
🔍 Issue investigated | Within 24–48 hours |
📞 Dooper team contacts you | For resolution |
💰 Refund (if applicable) | 5–7 business days |
🔄 Re-service arranged | If needed |