If you need a refund, here is exactly
how to request one:
✅ When are you eligible for refund?
- Dooper cancelled your booking
- Service provider did not arrive
- You cancelled before service started
(at least 2 hours before)
- Wrong service was provided
- Payment was deducted but
booking not confirmed
❌ Refunds NOT available:
- After service has been completed
- Last minute cancellation
(less than 2 hours before)
- Opened or used medicines
How to request a refund:
Step 1 — Email us at:
Step 2 — Use subject line:
"Refund Request — [Your Name]"
Step 3 — Include in your email:
- Your registered mobile number
- Booking ID
- Date of booking
- Amount paid
- Reason for refund request
- Payment screenshot (if available)
Step 4 — Our team responds
within 24 hours
Step 5 — If approved, refund processed:
- UPI: 2 to 3 business days
- Card: 5 to 7 business days
- Net banking: 3 to 5 business days
Questions? 📧 [email protected]