Dooper has a simple and fair
cancellation and refund policy.
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CANCELLATION POLICY
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✅ Free Cancellation:
- Cancel at least 2 hours before
your scheduled service time
- 100% full refund processed
⚠️ Late Cancellation:
- Cancellation within 2 hours
of scheduled time
- Partial refund may apply
- Cancellation fee may be charged
❌ No Refund:
- Service has already started
- Professional already reached your home
- Last minute cancellation
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REFUND POLICY
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✅ Full Refund given when:
- Dooper cancels your booking
- Professional does not arrive
- You cancel 2+ hours before
✅ Partial Refund given when:
- Late cancellation by patient
❌ No Refund when:
- Service partially completed
- Service fully completed
- Opened medicines returned
- Policy violation by patient
Refund Timeline:
- UPI: 2 to 3 business days
- Debit/Credit Card: 5 to 7 business days
- Net Banking: 3 to 5 business days
- Cash payments: non-refundable
How to cancel:
Login to user.dooper.in
Go to "My Bookings" → Cancel Booking
Or contact us: