We sincerely apologize if our professional
was late or did not arrive on time.
Here is what to do:
Step 1 — Wait 15 minutes
Sometimes there can be slight delays
due to traffic or previous appointments
Step 2 — Check your booking status
Login to user.dooper.in
Go to "My Bookings"
Check if booking is still confirmed
Step 3 — Contact us immediately
Tell us:
- Your name and mobile number
- Booking ID
- Scheduled arrival time
- How long you have been waiting
Step 4 — We will take action:
- Contact the professional immediately
- Give you real time update
- Send a replacement if needed
- Reschedule at no extra charge
✅ Dooper's On-Time Guarantee:
If our professional is more than
30 minutes late without prior notice:
- We will offer a discount on your
next booking
- Or partial refund on current booking
We value your time completely! 🙏
⏰ Available 24/7